CLOVA Terms of Service (Required)

Established on August 20, 2024

Final revision on August 20, 2024

This agreement outlines the supplementary terms and conditions applied to NAVER members using NAVER CLOVA service, which is provided by NAVER Corporation. Matters not specified herein shall comply with NAVER Terms of Service (http://www.naver.com/policy/service.html).

Article 1 (Purpose)

The purpose of this agreement is to stipulate the rights, obligations and responsibilities, and other necessary matters between NAVER Corporation (hereinafter referred to as the “Company“) and the user of NAVER CLOVA, NAVER’s AI platform service, as a NAVER member (hereinafter referred to as the “User”).

Article 2 (Provision of Limited Service Use Rights)

Given that the User agrees to the terms outlined in this agreement, the Company shall bestow the User non-exclusive, non-transferable, private rights to use NAVER CLOVA without any regional restriction free of charge.

Article 3 (Obligations and Responsibilities of the User)

1. The User must agree to the terms specified in this agreement in order to use NAVER CLOVA, and must stop using NAVER CLOVA when the User refuses to or withdraws their consent to this agreement.

2. The User shall comply with matters stipulated in this agreement, relevant laws and regulations, and all other related regulations and notices set forth by the Company, and shall refrain from the following actions while using NAVER CLOVA:

• Reverse-engineering of NAVER CLOVA

• Provision, distribution, or sale of NAVER CLOVA, either paid or free of charge, to a third party

• Obfuscation of the source of NAVER CLOVA services, such as the provider or manager

• Infringement of rights or reputation of a third party (such as copyright) using NAVER CLOVA

• Violation of relevant laws and regulations, including but not limited to Act on Promotion of Information and Communications Network Utilization and Information Protection, using NAVER CLOVA

Article 4 (Storage and Utilization of NAVER CLOVA Usage Data)

For the purpose of providing NAVER CLOVA service at improved quality to the User, the Company can store all forms of data input by the User while using NAVER CLOVA (such as contents of voice commands, memos, communications, location information of integrated devices or objects; referred to as “NAVER CLOVA Usage Data” hereinafter) and utilize such data in improvement of the service quality and performance of NAVER CLOVA, optimization and advancement of the service for the User, and other purposes.

Article 5 (Rights and Management Issues Related to NAVER CLOVA)

1. The copyright of NAVER CLOVA (all materials related to the program, including source code, execution file, UI / UX, inserted images, etc.) is reserved by the Company (or the original copyright holder), and the User may not claim any rights related to NAVER CLOVA other than limited rights to use the service as specified in this agreement.

2. The Company reserves the rights for all NAVER CLOVA logos, BI, and CI inserted in NAVER CLOVA, and the User may not claim any rights related to such trademarks.

3. Under no circumstances shall the contents of this Terms of Services be interpreted as bestowing the rights to use the NAVER CLOVA’s source code, execution files, UI / UX, or NAVER CLOVA’s brand name, trademark, service mark, logo, domain name, and any other form of BI or CI, beyond the scope of limited usage rights set forth by this agreement.

4. The Company shall update NAVER CLOVA for the purpose of fixing errors in NAVER CLOVA, improving its performance, etc.

Article 6 (Limitation of Liability by the Company)

1. The Company does not guarantee the perfection, integrity, relevance, or other qualities of NAVER CLOVA, which is provided free of charge.

2. The company does not guarantee the accuracy, relevance, or other qualities of the contents created free of charge through the use of NAVER CLOVA, and contents provided in such manner are subject to change depending on the circumstances of the Company.

3. The User must use NAVER CLOVA in ways compliant with this agreement and relevant laws and regulations under their sole responsibility, and the Company shall not be held accountable for any violation of laws using NAVER CLOVA by the User.

4. The Company can allow a third-party developer to develop and distribute extensions that can be used in NAVER CLOVA. Each extension is provided at the sole responsibility of its developer, and therefore the developer shall be held accountable for all issues arising from its development, distribution, and usage, while the Company does not bear any responsibility by default. Additionally, the Company may stop the provision of extensions that violate the extension management policy of the Company, including but not limited to illegal extensions, extensions providing contents that infringe the rights of a third party, non-functional extensions, and others.

5. In cases which “mail order” or “mail order brokerage” as defined in Act on the Consumer Protection in Electronic Commerce occurs through the extension(s) developed and distributed by a third-party developer, the Company shall not bear any responsibility to transactions made through such extension(s), as the Company is not involved in such “mail order” or “mail order brokerage” by any means.

Article 7 (Special Agreement for Users of Devices Linked with NAVER CLOVA)

1. The User shall clarify and agree to the following with regards to usage of devices that can be linked with NAVER CLOVA (e.g. hardware including speakers; referred to “NAVER CLOVA linked devices”):

• For the purpose of providing customized service for NAVER CLOVA linked devices, the Company may use, given the consent of the User, a part of the data related to the User after linkage of such devices, in operating the relevant services.

• The data used in NAVER CLOVA linked devices, as defined in the preceding subparagraph, shall remain in use until the User disables the linkage with NAVER CLOVA linked devices (referred to as “de-linking”), and may be updated with the latest data every time the link is established.

• The User may de-link at any moment to stop the service from using the data as stated in the Subparagraph 1.

2. The User shall pay attention to the following items while using NAVER CLOVA linked devices or leasing them to a third party, and the Company shall not be held responsible for any loss or damage arising solely from the User’s failure to comply with the following items (notified separately during the usage of NAVER CLOVA linked devices), for which the User cannot claim any liabilities on the Company’s side.

• In cases which the NAVER CLOVA linked device(s) the User integrates does not specify the person commanding the provision of data or other related actions, the data input directly by the User to such device(s) or the data related to the User transmitted to such device(s) may be accessible by a third party who has physical access to them. Therefore, to prevent data leak, the User must store the NAVER CLOVA linked devices in a physical space where only those who pose no threat by accessing the User-related data stored in such devices; if doing so is impossible, de-link the devices so that no one can access the data within them.

• In cases which the User leases or entrusts the NAVER CLOVA linked device(s) that does not specify the person commanding the provision of data or other related actions, failure to de-link such device(s) before leasing or entrusting them may result in access to the data related to the User transmitted to such device(s) or the data input directly by the User to such device(s) by the borrowing party. Therefore, it is imperative that the User de-links the applicable devices before leasing or entrusting them to a third party.

Article 8 (Termination of Agreement and Restriction of Service Use)

1. The User may always stop using NAVER CLOVA, and terminate this service agreement. Provided, that when the User terminates this service agreement, the User shall be restricted to subscribe to NAVER CLOVA service for one (1) month thereafter, in order to prevent the repetitive accumulation of unnecessary data and abusive practices involving repeated subscription and termination and ensure reliability of NAVER CLOVA service operation.

2. In cases which the User violates the terms in this agreement or the relevant laws and regulations, the Company can arbitrarily terminate this service agreement or suspend the User’s NAVER CLOVA usage either temporarily or permanently.

Article 9 (Governing Laws and Jurisdiction)

The terms in this agreement will be governed by the laws of the Republic of Korea, and the court with jurisdiction for legal disputes arising from the interpretation of this agreement shall be determined in compliance with Civil Procedure Act.

Addendum

This Terms of Service will come into effect starting August 20, 2024.